#jit-sa-root{--jsa-primary:#c74624;--jsa-dark:#172d38;--jsa-side:88px;--jsa-bottom:24px;--jsa-width:400px;--jsa-ink:#192c36;--jsa-muted:#536771;--jsa-line:#dce4e8;position:fixed;right:var(--jsa-side);bottom:var(--jsa-bottom);z-index:99990;font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--jsa-ink);text-align:left;color-scheme:light;isolation:isolate}
#jit-sa-root[data-position="left"]{right:auto;left:var(--jsa-side)}
#jit-sa-root *,#jit-sa-root *::before,#jit-sa-root *::after{box-sizing:border-box}
#jit-sa-root [hidden]{display:none!important}
#jit-sa-root button,#jit-sa-root input,#jit-sa-root textarea{font:inherit;letter-spacing:normal;text-transform:none}
#jit-sa-root button{cursor:pointer;margin:0;box-shadow:none;min-width:0;line-height:1.4}
#jit-sa-root button:disabled{cursor:not-allowed;opacity:.55}
#jit-sa-root button:focus-visible,#jit-sa-root a:focus-visible,#jit-sa-root textarea:focus-visible,#jit-sa-root input:focus-visible{outline:3px solid #286b9c;outline-offset:3px}
#jit-sa-root a{color:#245d82;text-decoration:underline;text-underline-offset:3px;font-weight:600}
#jit-sa-root p{margin:0 0 10px;font:inherit}
#jit-sa-root h2,#jit-sa-root h3,#jit-sa-root h4{font-family:inherit;letter-spacing:normal;text-transform:none;color:inherit;margin:0;font-weight:700;line-height:1.3}
#jit-sa-root svg{display:block;flex:none;stroke:currentColor}
#jit-sa-root .jsa-launcher{display:flex;align-items:center;gap:10px;border:1px solid #d4dfe4;background:#fff;color:var(--jsa-dark);border-radius:40px;padding:9px 17px 9px 9px;min-height:56px;box-shadow:0 6px 28px #142c3529;font-size:14px;font-weight:700;transition:transform .15s,box-shadow .15s}
#jit-sa-root .jsa-launcher:hover{transform:translateY(-2px);box-shadow:0 10px 32px #142c3533}
#jit-sa-root .jsa-avatar{width:36px;height:36px;border-radius:50%;background:var(--jsa-dark);color:white;display:grid;place-items:center;position:relative;flex:none}
#jit-sa-root .jsa-launch-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border:2px solid white;border-radius:50%;background:#7b8992}
#jit-sa-root[data-state="operational"] .jsa-launch-dot{background:#16804e}
#jit-sa-root[data-state="outage"] .jsa-launch-dot{background:#ce352f}
#jit-sa-root[data-state="degraded"] .jsa-launch-dot{background:#bd770e}
#jit-sa-root[data-state="maintenance"] .jsa-launch-dot,#jit-sa-root[data-state="info"] .jsa-launch-dot{background:#2874b8}
#jit-sa-root .jsa-count{font-size:11px;background:#f9e6df;color:#8f2c17;border-radius:20px;min-width:20px;text-align:center;padding:2px 6px}
#jit-sa-root .jsa-panel{position:absolute;bottom:70px;right:0;width:var(--jsa-width);max-width:calc(100vw - 32px);height:min(690px,calc(100dvh - var(--jsa-bottom) - 95px));min-height:280px;display:flex;flex-direction:column;background:#fff;border:1px solid #dce4e8;border-radius:22px;overflow:hidden;box-shadow:0 20px 65px #152c3933;animation:jsa-in .17s ease-out}
#jit-sa-root[data-position="left"] .jsa-panel{right:auto;left:0}
#jit-sa-root .jsa-head{background:var(--jsa-dark);color:#fff;padding:20px 20px 17px;flex:none}
#jit-sa-root .jsa-heading-row{display:flex;align-items:center;gap:11px}
#jit-sa-root .jsa-brand-mark{width:39px;height:39px;display:grid;place-items:center;background:#ffffff15;border:1px solid #ffffff30;border-radius:12px;color:#fff}
#jit-sa-root .jsa-brand{font-size:10px;letter-spacing:1.7px;text-transform:uppercase;color:#d4e1e6;line-height:1.5}
#jit-sa-root .jsa-title{font-size:22px;color:#fff;line-height:1.2}
#jit-sa-root .jsa-close{background:transparent;border:1px solid #ffffff33;border-radius:50%;color:white;display:grid;place-items:center;width:34px;height:34px;margin-left:auto;padding:6px;flex:none}
#jit-sa-root .jsa-welcome{font-size:13px;margin:12px 0 0;color:#dbe5e9}
#jit-sa-root .jsa-hours{display:flex;align-items:center;gap:7px;padding:10px 19px;background:#f2f6f7;border-bottom:1px solid var(--jsa-line);font-size:12px;color:#364f5b;flex:none}
#jit-sa-root .jsa-hours-dot{width:7px;height:7px;border-radius:50%;background:#74838c;flex:none}
#jit-sa-root .jsa-hours[data-open="true"] .jsa-hours-dot{background:#16804e}
#jit-sa-root .jsa-tabs{padding:7px 12px 0;display:flex;border-bottom:1px solid var(--jsa-line);gap:6px;background:#fff;flex:none}
#jit-sa-root .jsa-tab{display:flex;align-items:center;justify-content:center;gap:7px;flex:1;border:0;border-bottom:3px solid transparent;background:transparent;color:var(--jsa-muted);padding:11px 6px 10px;font-size:13px;font-weight:600;border-radius:6px 6px 0 0}
#jit-sa-root .jsa-tab[aria-selected="true"]{color:var(--jsa-dark);border-bottom-color:var(--jsa-primary);background:#f8fafb}
#jit-sa-root .jsa-ai-badge{font-size:9px;font-weight:800;padding:1px 5px;border:1px solid #b8c9d1;border-radius:4px;color:#3c5867;letter-spacing:.5px}
#jit-sa-root .jsa-scroll{overflow-y:auto;overscroll-behavior:contain;flex:1;min-height:0;scrollbar-width:thin;padding:16px 18px}
#jit-sa-root .jsa-summary{border:1px solid #d8e0e5;background:#f3f6f8;border-radius:14px;padding:14px;display:flex;gap:11px;margin-bottom:16px}
#jit-sa-root .jsa-summary[data-state="outage"]{border-color:#f0c6c2;background:#fff1ef}
#jit-sa-root .jsa-summary[data-state="degraded"]{border-color:#ebd4a6;background:#fff8e8}
#jit-sa-root .jsa-summary[data-state="operational"]{border-color:#c5e1d2;background:#eff8f2}
#jit-sa-root .jsa-summary[data-state="maintenance"],#jit-sa-root .jsa-summary[data-state="info"]{border-color:#c8ddeb;background:#f0f7fc}
#jit-sa-root .jsa-summary-icon{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:#fff;flex:none;color:#576c78;font-size:17px;font-weight:700}
#jit-sa-root .jsa-summary[data-state="outage"] .jsa-summary-icon{color:#b52724}
#jit-sa-root .jsa-summary[data-state="operational"] .jsa-summary-icon{color:#137344}
#jit-sa-root .jsa-summary h3{font-size:15px;margin-bottom:5px}
#jit-sa-root .jsa-small{font-size:11px;color:var(--jsa-muted);line-height:1.5}
#jit-sa-root .jsa-section-heading{display:flex;align-items:center;justify-content:space-between;margin:17px 0 10px}
#jit-sa-root .jsa-section-heading h3{font-size:11px;letter-spacing:1px;text-transform:uppercase;color:#4f6470}
#jit-sa-root .jsa-refresh,#jit-sa-root .jsa-text-button{border:0;background:transparent;color:#285f80;padding:3px 0;font-size:11px;font-weight:700;text-decoration:underline;text-underline-offset:3px}
#jit-sa-root .jsa-incident{padding:13px 14px;border:1px solid var(--jsa-line);border-left:3px solid #c47d18;border-radius:10px;margin-bottom:10px;background:#fff}
#jit-sa-root .jsa-incident[data-severity="outage"]{border-left-color:#c7352c}
#jit-sa-root .jsa-incident[data-severity="maintenance"],#jit-sa-root .jsa-incident[data-severity="info"]{border-left-color:#2874b8}
#jit-sa-root .jsa-incident h4{font-size:14px;margin:8px 0 6px}
#jit-sa-root .jsa-incident-body{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;color:#40545e}
#jit-sa-root .jsa-chip{display:inline-block;font-size:10px;font-weight:700;border-radius:5px;background:#f0f3f5;color:#425a67;padding:3px 7px}
#jit-sa-root .jsa-overdue{font-size:11px;color:#81500c;background:#fff4d8;padding:5px 7px;border-radius:4px;margin-top:7px}
#jit-sa-root .jsa-provider{border:1px solid var(--jsa-line);border-radius:11px;padding:11px 12px;margin-bottom:8px;background:#fff}
#jit-sa-root .jsa-provider-row{display:flex;justify-content:space-between;gap:9px;align-items:center}
#jit-sa-root .jsa-provider-name{font-size:12px;font-weight:700}
#jit-sa-root .jsa-provider-state{font-size:10px;white-space:nowrap;color:#556a76;background:#eef2f4;padding:3px 6px;border-radius:4px}
#jit-sa-root .jsa-provider[data-state="operational"] .jsa-provider-state{color:#126237;background:#eaf5ed}
#jit-sa-root .jsa-provider[data-state="outage"] .jsa-provider-state{color:#9d2821;background:#fcebe7}
#jit-sa-root .jsa-provider[data-state="degraded"] .jsa-provider-state{color:#7a4c08;background:#fff2d9}
#jit-sa-root .jsa-provider .jsa-small{margin-top:6px}
#jit-sa-root .jsa-provider-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:7px;font-size:11px}
#jit-sa-root .jsa-provider-actions a{font-weight:600}
#jit-sa-root .jsa-provider-report{font-size:11px;padding-top:6px;border-top:1px solid #edf1f3;margin-top:8px;white-space:pre-wrap}
#jit-sa-root .jsa-scope{font-size:11px;color:var(--jsa-muted);border-top:1px solid var(--jsa-line);padding-top:11px;margin-top:13px}
#jit-sa-root .jsa-footer{border-top:1px solid var(--jsa-line);background:#fbfcfd;padding:12px 18px;flex:none}
#jit-sa-root .jsa-actions{display:flex;gap:8px}
#jit-sa-root .jsa-action{display:flex;flex:1;align-items:center;justify-content:center;gap:7px;min-height:40px;border-radius:8px;text-decoration:none;font-size:12px;font-weight:700;padding:8px 10px;border:1px solid #c9d6dd;background:#fff;color:var(--jsa-dark)}
#jit-sa-root .jsa-action-primary{color:#fff;background:var(--jsa-primary);border-color:var(--jsa-primary);text-shadow:0 1px 1px #0003}
#jit-sa-root .jsa-footer-note{font-size:10px;color:#5b707c;margin-top:8px;line-height:1.45}
#jit-sa-root .jsa-chat-top{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:12px}
#jit-sa-root .jsa-chat-intro{padding:13px 14px;border-radius:12px;background:#f1f5f7;font-size:13px}
#jit-sa-root .jsa-quick{display:flex;flex-wrap:wrap;gap:7px;margin:12px 0}
#jit-sa-root .jsa-quick button{padding:7px 9px;border:1px solid #d3dfe5;border-radius:20px;background:white;color:#2b4c5c;font-size:11px}
#jit-sa-root .jsa-message{margin:12px 0;max-width:100%;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere;padding:11px 13px;border-radius:12px;background:#f1f5f7;color:#213d4b}
#jit-sa-root .jsa-message[data-role="user"]{margin-left:30px;background:var(--jsa-dark);color:#fff;border-bottom-right-radius:3px}
#jit-sa-root .jsa-message[data-role="assistant"]{margin-right:8px;border-bottom-left-radius:3px}
#jit-sa-root .jsa-message[data-role="error"]{background:#fff3e8;border:1px solid #e8d2bb}
#jit-sa-root .jsa-message-label{display:block;font-size:10px;font-weight:700;margin-bottom:5px;opacity:.8;letter-spacing:.3px}
#jit-sa-root .jsa-sources{border-top:1px solid #d4dfe4;margin-top:10px;padding-top:8px;display:grid;gap:5px;font-size:10px;white-space:normal}
#jit-sa-root .jsa-sources a{display:block;overflow-wrap:anywhere}
#jit-sa-root .jsa-compose{display:flex;gap:7px;padding:12px 18px 10px;border-top:1px solid var(--jsa-line);background:white;flex:none;align-items:flex-end}
#jit-sa-root .jsa-compose textarea{min-height:45px;max-height:105px;resize:vertical;flex:1;min-width:0;border:1px solid #c7d6df;background:#fff;color:#213a47;border-radius:9px;padding:10px;font-size:13px;margin:0;box-shadow:none}
#jit-sa-root .jsa-send{display:grid;place-items:center;width:42px;height:43px;border:0;border-radius:9px;background:var(--jsa-dark);color:white;padding:8px}
#jit-sa-root .jsa-consent{padding:2px 0;font-size:12px}
#jit-sa-root .jsa-consent h3{font-size:17px;margin-bottom:12px}
#jit-sa-root .jsa-consent-note{background:#f1f5f7;border:1px solid var(--jsa-line);border-radius:11px;padding:13px;margin:12px 0}
#jit-sa-root .jsa-consent label{display:flex;align-items:flex-start;gap:9px;font-size:12px;margin:15px 0;cursor:pointer}
#jit-sa-root .jsa-consent input[type="checkbox"]{width:17px;height:17px;flex:none;margin:1px 0;accent-color:var(--jsa-dark)}
#jit-sa-root .jsa-consent button.jsa-action{width:100%;margin:12px 0;flex:none;cursor:pointer}
#jit-sa-root .jsa-challenge{min-height:0;overflow:hidden;margin:10px 0}
#jit-sa-root .jsa-consent-error{color:#a42b21;font-size:12px}
#jit-sa-root .jsa-lookup-result{border:1px solid #c7dce8;background:#f2f8fb;border-radius:12px;padding:13px;font-size:12px;margin-bottom:15px;white-space:pre-wrap}
#jit-sa-root .jsa-loading{color:#5a707c;font-size:12px;padding:14px 0}
#jit-sa-root .jsa-visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.jit-sa-inline-banner{display:flex;align-items:center;gap:10px;flex-wrap:wrap;width:100%;padding:11px 15px;background:#f2f5f7;border:1px solid #d5dfe5;border-left:4px solid #74828d;border-radius:9px;font:13px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;margin:0 0 20px;color:#263e4b;box-sizing:border-box}
.jit-sa-inline-banner[data-state="operational"]{background:#eff8f2;border-color:#bcddca;border-left-color:#16804e}
.jit-sa-inline-banner[data-state="outage"]{background:#fff1ef;border-color:#edc6c1;border-left-color:#c7352c}
.jit-sa-inline-banner[data-state="degraded"]{background:#fff8e8;border-color:#ead3a7;border-left-color:#b27617}
.jit-sa-inline-banner button{margin-left:auto;background:transparent;border:0;color:inherit;text-decoration:underline;font-size:12px;padding:3px;cursor:pointer}
@keyframes jsa-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:600px){#jit-sa-root{right:var(--jsa-mobile-side,16px);bottom:calc(var(--jsa-mobile-bottom,20px) + env(safe-area-inset-bottom,0px))}#jit-sa-root[data-position="left"]{left:var(--jsa-mobile-side,16px)}#jit-sa-root .jsa-panel{width:min(var(--jsa-width),calc(100vw - 2 * var(--jsa-mobile-side,16px)));height:min(670px,calc(100dvh - var(--jsa-mobile-bottom,20px) - 94px - env(safe-area-inset-bottom,0px)));border-radius:18px}#jit-sa-root .jsa-launcher{min-height:52px;font-size:13px;padding-right:13px}#jit-sa-root .jsa-head{padding:16px}#jit-sa-root .jsa-scroll{padding:14px}#jit-sa-root .jsa-footer{padding:11px 14px}#jit-sa-root .jsa-title{font-size:21px}}
@media(prefers-reduced-motion:reduce){#jit-sa-root .jsa-panel{animation:none}#jit-sa-root .jsa-launcher{transition:none}}
@media print{#jit-sa-root,.jit-sa-noscript{display:none!important}}
/* v0.2: readable incident trails and deliberately quiet below-threshold notices. */
#jit-sa-root .jsa-timeline { margin: 12px 0 0; border-top: 1px solid #dce3e8; padding-top: 10px; }
#jit-sa-root .jsa-timeline > summary, #jit-sa-root .jsa-provider-report > summary { cursor: pointer; font-weight: 650; line-height: 1.5; }
#jit-sa-root .jsa-timeline-list { list-style: none; margin: 14px 0 0 5px; padding: 0 0 0 15px; border-left: 2px solid #d7e2e6; }
#jit-sa-root .jsa-timeline-entry { position: relative; margin: 0 0 18px; padding: 0; }
#jit-sa-root .jsa-timeline-entry::before { content: ''; position: absolute; left: -21px; top: 5px; width: 10px; height: 10px; border-radius: 50%; background: #617682; border: 2px solid #fff; box-sizing: border-box; }
#jit-sa-root .jsa-timeline-entry > strong, #jit-sa-root .jsa-timeline-entry > time { display: block; }
#jit-sa-root .jsa-timeline-entry p, #jit-sa-root .jsa-provider-report p { white-space: pre-wrap; overflow-wrap: anywhere; margin: 7px 0; }
#jit-sa-root .jsa-latest-update { margin: 12px 0; padding: 10px 12px; background: #f2f6f8; border-radius: 8px; }
#jit-sa-root .jsa-latest-update p { white-space: pre-wrap; margin: 5px 0 0; overflow-wrap: anywhere; }
#jit-sa-root .jsa-threshold-note { font-size: 11px; line-height: 1.55; padding: 7px 9px; border-radius: 6px; background: #f0f4f7; color: #445962; margin-top: 8px; }
#jit-sa-root .jsa-provider-report { margin-top: 9px; padding: 9px 0 0; border-top: 1px solid #e1e8ec; white-space: normal; }
#jit-sa-root .jsa-provider-report .jsa-chip { margin-top: 8px; }
#jit-sa-root .jsa-provider-history { margin-top: 9px; }
#jit-sa-root .jsa-provider[data-state="incident"] .jsa-provider-state { color: #815200; background: #fff4d7; }
#jit-sa-root details > summary:focus-visible { outline: 2px solid var(--jsa-primary); outline-offset: 4px; border-radius: 3px; }

/* Long provider labels must wrap on small phones. */
#jit-sa-root .jsa-provider-row{align-items:flex-start;gap:8px}
#jit-sa-root .jsa-provider-name{min-width:0;overflow-wrap:anywhere}
#jit-sa-root .jsa-provider-state{white-space:normal;text-align:right;max-width:54%;flex-shrink:0}
#jit-sa-root .jsa-timeline-body,#jit-sa-root .jsa-provider-report{overflow-wrap:anywhere}
/* v0.3: outcomes and a separate, customer-reviewed human handover. */
#jit-sa-root .jsa-chat-top{gap:8px;flex-wrap:wrap}
#jit-sa-root .jsa-next-steps{margin:14px 0;padding:14px;border:1px solid #dce7e9;border-radius:12px;background:#f3f8f7}
#jit-sa-root .jsa-outcome-title{font-size:15px;color:var(--jsa-dark)}
#jit-sa-root .jsa-outcome-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
#jit-sa-root .jsa-outcome-actions .jsa-action{font-size:12px;padding:9px 11px;flex:1 1 130px;text-align:center}
#jit-sa-root .jsa-handover-summary{margin:10px 0;font-size:12px}
#jit-sa-root .jsa-handover-summary summary{cursor:pointer;font-weight:700}
#jit-sa-root .jsa-handover-summary pre,#jit-sa-root .jsa-review-summary{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;line-height:1.6;margin:10px 0;padding:12px;background:#fff;border:1px solid #dce7e9;border-radius:9px;color:#273c45}
#jit-sa-root .jsa-intake h3{font-size:21px;line-height:1.25;margin:6px 0 8px;color:var(--jsa-dark)}
#jit-sa-root .jsa-intake h4{font-size:17px;margin:10px 0;color:var(--jsa-dark)}
#jit-sa-root .jsa-intake-kicker{display:block;font-size:9px;font-weight:800;letter-spacing:.08em;color:#587079;margin-top:12px}
#jit-sa-root .jsa-intake label{display:block;font-size:12px;font-weight:700;margin:13px 0 7px}
#jit-sa-root .jsa-intake input:not([type="checkbox"]),#jit-sa-root .jsa-intake select,#jit-sa-root .jsa-intake textarea{display:block;width:100%;box-sizing:border-box;border:1px solid #b9cbd0;background:#fff;color:#172d38;border-radius:8px;padding:10px;font:inherit;font-size:14px;line-height:1.4;margin-top:5px;max-width:100%}
#jit-sa-root .jsa-intake input:focus,#jit-sa-root .jsa-intake select:focus,#jit-sa-root .jsa-intake textarea:focus{outline:2px solid var(--jsa-primary);outline-offset:2px}
#jit-sa-root .jsa-intake textarea{resize:vertical;min-height:70px}
#jit-sa-root .jsa-intake form>.jsa-action,#jit-sa-root .jsa-review>.jsa-action{width:100%;text-align:center;margin:8px 0}
#jit-sa-root .jsa-intake-error{font-size:12px;color:#943225;background:#fff4ef;border-radius:7px;line-height:1.6}
#jit-sa-root .jsa-intake-error:not(:empty){padding:10px;margin:10px 0}
#jit-sa-root .jsa-identity-note{background:#edf8f0;color:#226841;padding:10px;border-radius:8px;font-size:12px;overflow-wrap:anywhere}
#jit-sa-root .jsa-extra-fields{margin:12px 0;font-size:12px}
#jit-sa-root .jsa-extra-fields summary{cursor:pointer;font-weight:700}
#jit-sa-root .jsa-share-label{display:flex!important;gap:8px;align-items:flex-start;font-weight:400!important;line-height:1.6}
#jit-sa-root .jsa-share-label input{margin-top:4px;flex:0 0 auto;accent-color:var(--jsa-primary)}
#jit-sa-root .jsa-reference{font-weight:800;background:#edf8f0;padding:12px;border-radius:8px;overflow-wrap:anywhere}
#jit-sa-root .jsa-prepare-footer{display:block;margin:9px auto 3px;font-size:12px}
#jit-sa-root .jsa-review-destination{font-size:12px;color:#4b6069;overflow-wrap:anywhere}
#jit-sa-root .jsa-intake-result{padding:14px;background:#f2f6f7;border:1px solid #dce7e9;border-radius:10px;line-height:1.65;font-size:13px}
#jit-sa-root button:disabled{cursor:not-allowed;opacity:.6}
@media(max-width:380px){#jit-sa-root .jsa-chat-top{font-size:10px}#jit-sa-root .jsa-chat-top>span{display:none}#jit-sa-root .jsa-outcome-actions{flex-direction:column}#jit-sa-root .jsa-outcome-actions .jsa-action{flex:auto;width:100%}}
/* v0.4: smoother, readable conversational responses and explicit ticket handover. */
#jit-sa-root .jsa-thinking{border-color:#d6e5ed;background:#eef6f9;animation:jsa-message-enter .22s ease-out}
#jit-sa-root .jsa-thinking-line{display:flex;align-items:center;gap:9px;flex-wrap:wrap;font-size:12px;color:#476273}
#jit-sa-root .jsa-thinking-dots{display:inline-flex;gap:4px;align-items:center;min-height:14px}
#jit-sa-root .jsa-thinking-dots i{height:5px;width:5px;border-radius:50%;background:var(--jsa-primary);animation:jsa-pulse .95s ease-in-out infinite}
#jit-sa-root .jsa-thinking-dots i:nth-child(2){animation-delay:.16s}
#jit-sa-root .jsa-thinking-dots i:nth-child(3){animation-delay:.32s}
#jit-sa-root .jsa-message[data-role="assistant"]{animation:jsa-message-enter .22s ease-out}
#jit-sa-root .jsa-message-text{display:block;white-space:pre-wrap;overflow-wrap:anywhere}
#jit-sa-root .jsa-writing::after{content:"";display:inline-block;height:1em;width:2px;margin-left:2px;background:var(--jsa-primary);vertical-align:-2px;animation:jsa-caret .75s step-end infinite}
#jit-sa-root .jsa-read-spacer{pointer-events:none;min-height:0;transition:height .15s ease-out}
#jit-sa-root .jsa-ticket-draft{display:grid;gap:8px;margin:10px 0 13px}
#jit-sa-root .jsa-ticket-draft strong{font-size:13px}
#jit-sa-root .jsa-ticket-draft textarea{display:block;width:100%;max-width:100%;min-height:124px;border:1px solid #c9d8e1;border-radius:9px;background:#fff;color:var(--jsa-ink);padding:11px;resize:vertical;line-height:1.5;white-space:pre-wrap}
#jit-sa-root .jsa-ticket-draft .jsa-copy-summary{flex:none;width:100%;min-height:43px;font-weight:700}
@keyframes jsa-pulse{0%,70%,100%{opacity:.25;transform:translateY(0)}35%{opacity:1;transform:translateY(-3px)}}
@keyframes jsa-caret{0%,50%{opacity:1}51%,100%{opacity:0}}
@keyframes jsa-message-enter{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}
@media(prefers-reduced-motion:reduce){
  #jit-sa-root .jsa-thinking,#jit-sa-root .jsa-thinking-dots i,#jit-sa-root .jsa-message[data-role="assistant"],#jit-sa-root .jsa-writing::after{animation:none}
  #jit-sa-root .jsa-read-spacer{transition:none}
}

/* v0.5: compact chrome, readable conversation, specific provenance and direct human help. */
#jit-sa-root .jsa-head{padding:10px 15px}
#jit-sa-root .jsa-heading-row{gap:9px}
#jit-sa-root .jsa-brand-mark{width:32px;height:32px;border-radius:10px}
#jit-sa-root .jsa-brand{font-size:9px;letter-spacing:1.15px;line-height:1.3}
#jit-sa-root .jsa-title{font-size:18px;line-height:1.2}
#jit-sa-root .jsa-close{width:32px;height:32px}
#jit-sa-root .jsa-tabs{padding:3px 10px 0;gap:4px}
#jit-sa-root .jsa-tab{padding:8px 6px 7px;min-height:39px}
#jit-sa-root .jsa-footer{padding:9px 15px 8px;background:#fff}
#jit-sa-root .jsa-footer .jsa-hours{justify-content:center;padding:7px 0 0;border:0;background:transparent;font-size:11px;line-height:1.4;align-items:baseline;text-align:center}
#jit-sa-root .jsa-hours-dot{width:6px;height:6px;align-self:center}
#jit-sa-root .jsa-prepare-footer{font-size:11px;margin:6px auto 0}
#jit-sa-root .jsa-compose{padding:8px 15px;gap:8px}
#jit-sa-root .jsa-compose textarea{border-radius:13px;background:#fbfcfd;min-height:44px;font-size:14px;line-height:1.45}
#jit-sa-root .jsa-send{border-radius:12px}
#jit-sa-root[data-tab="chat"] .jsa-scroll{background:linear-gradient(180deg,#f5f8fa 0%,#fbfcfd 100%)}
#jit-sa-root .jsa-chat-top{margin-bottom:10px;gap:6px}
#jit-sa-root .jsa-chat-intro{background:#fff;border:1px solid #e0e8ed;box-shadow:0 2px 7px #18324104;line-height:1.65}
#jit-sa-root[data-chat-started="true"] .jsa-chat-intro,#jit-sa-root[data-chat-started="true"] .jsa-quick{display:none}
#jit-sa-root .jsa-message{border:1px solid #e0e7ec;border-radius:17px;margin:14px 0;padding:13px 14px;white-space:normal;line-height:1.65;font-size:14px;box-shadow:0 3px 10px #1d384307}
#jit-sa-root .jsa-message[data-role="assistant"]{margin-right:5px;border-bottom-left-radius:5px;background:#fff;color:#203a47}
#jit-sa-root .jsa-message[data-role="user"]{margin-left:35px;border:0;border-bottom-right-radius:5px;background:linear-gradient(135deg,var(--jsa-dark),#294957);color:#fff;box-shadow:0 3px 10px #18324017}
#jit-sa-root .jsa-message-label{display:flex;gap:7px;align-items:center;font-size:10px;letter-spacing:.2px;margin-bottom:7px;font-weight:700;opacity:1;color:#526b79}
#jit-sa-root .jsa-message[data-role="user"] .jsa-message-label{color:#dce7ed}
#jit-sa-root .jsa-message[data-role="assistant"] .jsa-message-label::before{content:'\2726';display:grid;place-items:center;width:19px;height:19px;border-radius:6px;background:#fceee7;color:#963c23;font-size:13px}
#jit-sa-root .jsa-message-text{white-space:pre-wrap;line-height:1.65;overflow-wrap:anywhere}
#jit-sa-root .jsa-thinking-line{font-size:13px}
#jit-sa-root .jsa-sources{border-top:1px solid #edf0f3;margin-top:12px;padding-top:10px;gap:9px;font-size:11px}
#jit-sa-root .jsa-source-group{display:grid;gap:3px}
#jit-sa-root .jsa-source-label{display:block;color:#5c707c;font-size:10px;font-weight:700;letter-spacing:.2px}
#jit-sa-root .jsa-source-meta{font-size:10px;color:#607482;line-height:1.5}
#jit-sa-root .jsa-sources a{color:#245e7c;font-size:11px;line-height:1.55}
#jit-sa-root .jsa-direct-human{border-top:1px solid #e5ecef;margin-top:12px;padding-top:9px}
#jit-sa-root .jsa-skip-fix{display:flex;align-items:center;gap:7px;min-height:38px;font-size:12px;line-height:1.4;text-decoration:none;color:#234b60;font-weight:700}
#jit-sa-root .jsa-skip-fix:hover{text-decoration:underline}
#jit-sa-root .jsa-ticket-symbol{display:grid;place-items:center;width:27px;height:27px;border-radius:8px;background:#fceee7;flex:none;font-size:15px}
#jit-sa-root .jsa-copy-issue{margin:5px 0 0;font-size:11px;color:#476271}
#jit-sa-root .jsa-copy-issue>summary{cursor:pointer;padding:5px 0;line-height:1.5}
#jit-sa-root .jsa-copy-issue .jsa-ticket-draft{margin-top:8px}
#jit-sa-root .jsa-related-links{display:grid;gap:7px;border-top:1px solid #e5ecef;padding-top:10px;margin-top:12px}
#jit-sa-root .jsa-related-link{font-size:12px;line-height:1.5}
#jit-sa-root .jsa-related-link::after{content:' \2197';font-size:12px}
#jit-sa-root .jsa-next-steps{background:#eef5f4;border-color:#d7e5e2;padding:11px 12px;border-radius:14px}
#jit-sa-root .jsa-outcome-actions{margin-top:7px}
#jit-sa-root .jsa-outcome-actions .jsa-action{border-radius:10px}
@media(max-width:600px){#jit-sa-root .jsa-head{padding:9px 13px}#jit-sa-root .jsa-title{font-size:17px}#jit-sa-root .jsa-footer{padding:8px 12px}#jit-sa-root .jsa-compose{padding:8px 12px}#jit-sa-root .jsa-scroll{padding:12px}#jit-sa-root .jsa-message{padding:12px;font-size:14px}#jit-sa-root .jsa-message[data-role="user"]{margin-left:25px}#jit-sa-root .jsa-chat-top>.jsa-small{display:none}}

/* v0.6: one clear request action; editable drafts live only in the request form. */
#jit-sa-root button.jsa-skip-fix { font:inherit; cursor:pointer; background:transparent; text-align:left; }
#jit-sa-root .jsa-intake-alternatives { display:flex; flex-wrap:wrap; gap:6px 12px; margin:8px 0 14px; font-size:12px; }
#jit-sa-root .jsa-intake-alternatives a { color:var(--jsa-accent,#12615c); text-decoration:underline; text-underline-offset:3px; }
#jit-sa-root .jsa-draft-note { border-left:3px solid var(--jsa-accent,#12615c); padding:7px 10px; background:#f5f8fa; border-radius:4px; }

/* 0.7: compact consent, clear support area, accessible quota state. */
#jit-sa-root .jsa-footer{background:#f2f4f6;border-top:1px solid #d5dce2}
#jit-sa-root .jsa-footer .jsa-ticket{background:var(--jsa-dark);border-color:var(--jsa-dark);color:#fff}
#jit-sa-root .jsa-footer .jsa-ticket:hover{filter:brightness(1.15);color:#fff}
#jit-sa-root .jsa-consent h3{font-size:16px;margin-bottom:7px}
#jit-sa-root .jsa-consent-note{padding:9px 11px;margin:8px 0}
#jit-sa-root .jsa-consent-note p{margin:0 0 7px}
#jit-sa-root .jsa-consent-note p:last-child{margin-bottom:0}
#jit-sa-root .jsa-consent label{margin:10px 0}
#jit-sa-root .jsa-privacy-details{margin:5px 0 7px}
#jit-sa-root .jsa-privacy-details summary{font-weight:600;cursor:pointer;font-size:11px}
#jit-sa-root .jsa-privacy-details[open] summary{margin-bottom:8px}
#jit-sa-root .jsa-cloudflare-note{font-size:10px;color:#526470}
#jit-sa-root .jsa-consent-error:empty{display:none}
#jit-sa-root .jsa-chat-intro{font-size:13px;line-height:1.5;margin:8px 0 12px}
#jit-sa-root .jsa-quick{display:grid;grid-template-columns:1fr 1fr;gap:6px}
#jit-sa-root .jsa-quick button{padding:9px 10px;font-size:11px;line-height:1.4;text-align:left;white-space:normal}
#jit-sa-root .jsa-limit-banner{padding:8px 14px;border-top:1px solid #d9dfe4;background:#f8f5eb;color:#564a2e;font-size:11px;line-height:1.45;flex:none}
#jit-sa-root .jsa-limit-retry{display:block;margin-top:3px}
#jit-sa-root .jsa-compose textarea:disabled{background:#f0f2f4;color:#63717b;cursor:not-allowed}
#jit-sa-root button:disabled{cursor:not-allowed;opacity:.6}
#jit-sa-root .jsa-network-checks{margin-top:10px;padding:9px 10px;border:1px solid var(--jsa-line);border-radius:10px;background:#f7fafb}
#jit-sa-root .jsa-network-checks summary{font-size:12px;font-weight:650;cursor:pointer}
#jit-sa-root .jsa-network-row{padding:10px 0;border-bottom:1px solid var(--jsa-line);font-size:12px}
#jit-sa-root .jsa-network-row p{margin:5px 0}
#jit-sa-root .jsa-network-row .jsa-source-meta{display:block}
#jit-sa-root .jsa-network-state{display:inline-block;margin-left:8px;font-size:10px;color:#526470}
#jit-sa-root .jsa-network-row[data-state="active"] .jsa-network-state{color:#a43825}
#jit-sa-root .jsa-network-row[data-state="clear"] .jsa-network-state{color:#176746}
#jit-sa-root .jsa-provider-help{margin-top:8px}
#jit-sa-root .jsa-consent .jsa-challenge{margin:5px 0}
@media(max-width:360px){#jit-sa-root .jsa-consent{font-size:11px}#jit-sa-root .jsa-consent label{font-size:11px}#jit-sa-root .jsa-quick button{padding:8px;font-size:10px}}

/* The support shortcut is a real button when direct forms are enabled. */
#jit-sa-root button.jsa-skip-fix{border:0;border-radius:7px;padding:6px 8px;background:#eef4f7;color:var(--jsa-dark);line-height:1.45}
#jit-sa-root button.jsa-skip-fix:hover{background:#e2edf3}

/* 0.8: expanded browser view, without the permissions/chrome changes of the Fullscreen API. */
#jit-sa-root .jsa-expand{display:grid;place-items:center;flex:none;width:34px;height:34px;margin-left:auto;padding:6px;color:#fff;background:#ffffff0c;border:1px solid #ffffff33;border-radius:9px}
#jit-sa-root .jsa-expand:hover,#jit-sa-root .jsa-close:hover{background:#ffffff26}
#jit-sa-root .jsa-close{margin-left:0}
#jit-sa-root .jsa-heading-row{gap:8px}
#jit-sa-root[data-expanded="true"]{position:fixed;inset:0;left:0;right:0;bottom:0;top:0;width:100%;height:100vh;height:100dvh;max-width:none}
#jit-sa-root[data-expanded="true"] .jsa-launcher{display:none}
#jit-sa-root[data-expanded="true"] .jsa-panel{position:absolute;inset:0;left:0;right:0;width:100%;height:100%;min-height:0;max-width:none;max-height:none;border-radius:0;border:0;animation:none}
#jit-sa-root[data-expanded="true"] .jsa-head{padding:12px max(16px,env(safe-area-inset-right)) 12px max(16px,env(safe-area-inset-left))}
#jit-sa-root[data-expanded="true"] .jsa-expand svg{transform:rotate(180deg) scale(.85)}
#jit-sa-root[data-expanded="true"] .jsa-scroll{padding:20px clamp(12px,3vw,40px)}
#jit-sa-root[data-expanded="true"] #jsa-chat,#jit-sa-root[data-expanded="true"] #jsa-status,#jit-sa-root[data-expanded="true"] .jsa-intake,#jit-sa-root[data-expanded="true"] .jsa-consent{max-width:1040px;margin-left:auto;margin-right:auto}
#jit-sa-root[data-expanded="true"] .jsa-consent{max-width:680px}
#jit-sa-root[data-expanded="true"] .jsa-compose{width:min(100%,1080px);align-self:center}
#jit-sa-root[data-expanded="true"] .jsa-actions{max-width:1040px;margin-inline:auto}
#jit-sa-root[data-expanded="true"] .jsa-message[data-role="user"]{margin-left:auto;width:fit-content;max-width:85%}
#jit-sa-root[data-expanded="true"] .jsa-message[data-role="assistant"]{max-width:90%}
#jit-sa-root[data-expanded="true"] .jsa-footer{padding-bottom:max(10px,env(safe-area-inset-bottom))}
#jit-sa-root .jsa-service-choices{display:grid;grid-template-columns:1fr;gap:7px;border-top:1px solid #e1e9ed;margin-top:12px;padding-top:12px;white-space:normal}
#jit-sa-root .jsa-service-choice{display:flex;align-items:center;justify-content:space-between;text-align:left;padding:11px 12px;border:1px solid #cbdce5;border-radius:10px;color:var(--jsa-dark);background:#f5f9fc;font-size:12px;font-weight:650;line-height:1.45;min-height:42px}
#jit-sa-root .jsa-service-choice::after{content:'\203a';font-size:20px;font-weight:400;margin-left:8px}
#jit-sa-root .jsa-service-choice:hover{background:#e9f2f8;border-color:#96b6c8}
#jit-sa-root .jsa-quick [data-sales-start]{border-radius:12px;background:#edf4f8;border-color:#bdd0dd;font-weight:650}
@media(min-width:800px){#jit-sa-root[data-expanded="true"] .jsa-service-choices{grid-template-columns:1fr 1fr}}
@media(max-width:600px){#jit-sa-root[data-expanded="true"] .jsa-scroll{padding:12px}#jit-sa-root[data-expanded="true"] .jsa-message[data-role="assistant"]{max-width:100%}#jit-sa-root[data-expanded="true"] .jsa-head{padding:9px 12px}}

/* 0.9: compact equal-height provider summaries with native keyboard disclosure. */
#jit-sa-root details.jsa-provider{padding:0;width:100%;overflow:hidden}
#jit-sa-root .jsa-provider>.jsa-provider-row{display:grid;grid-template-columns:minmax(0,1fr) 112px 14px;gap:8px;align-items:center;min-height:62px;height:62px;padding:9px 12px;box-sizing:border-box;cursor:pointer;list-style:none}
#jit-sa-root .jsa-provider>.jsa-provider-row::-webkit-details-marker{display:none}
#jit-sa-root .jsa-provider>.jsa-provider-row:focus-visible{outline:2px solid var(--jsa-primary);outline-offset:-3px}
#jit-sa-root .jsa-provider>.jsa-provider-row:hover{background:#f5f8fa}
#jit-sa-root .jsa-provider-name{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;line-height:1.35;max-height:2.7em}
#jit-sa-root .jsa-provider .jsa-provider-state{max-width:none;text-align:center;overflow-wrap:anywhere;font-size:10px;line-height:1.25;max-height:40px;overflow:hidden}
#jit-sa-root .jsa-provider-chevron{font-size:17px;font-weight:500;color:#516775;text-align:center;transition:transform .15s}
#jit-sa-root .jsa-provider[open]>.jsa-provider-row{border-bottom:1px solid var(--jsa-line)}
#jit-sa-root .jsa-provider[open] .jsa-provider-chevron{transform:rotate(45deg)}
#jit-sa-root .jsa-provider-body{padding:10px 12px 13px}
#jit-sa-root .jsa-footer .jsa-form-footer{background:var(--jsa-dark);border-color:var(--jsa-dark);color:white;cursor:pointer}
#jit-sa-root .jsa-footer .jsa-form-footer:disabled{background:#e3e8ed;border-color:#d3dce3;color:#657581;cursor:not-allowed;opacity:1;text-shadow:none}
#jit-sa-root .jsa-sales-fields[open]{background:#f6f9fb;padding:10px;border-radius:9px;border:1px solid #e0e8ed}
#jit-sa-root .jsa-sales-fields label{margin-top:10px}
@media(max-width:380px){#jit-sa-root .jsa-provider>.jsa-provider-row{grid-template-columns:minmax(0,1fr) 98px 12px;padding-inline:9px}}
@media(prefers-reduced-motion:reduce){#jit-sa-root .jsa-provider-chevron{transition:none}}