PTSL Mobile Phone Helpdesk


To manually install here are the links, for instructions on how to install applications that are not on the App Store see here.

  1. Day Logbook
    - Google Play Store
  2. EROAD Inspect
    - Google Play Store
  3. Jobmaster
    Offline Installer  - For the live environment the user will enter 5PTS and press Go or scan the QRcode off the screen from
  4. People Safe
    - Google Play Store
    - Offline Installer
  5. Outlook
    - Google Play Store
    - Offline Installer
  6. Conectwise Control - Provides remote access to your phone (Samsung - Full control, Ulefone - Screen share only)
    - Google Play Store
    - Offline Installer

Email Settings

To add your email account to your phone please use the following instructions:

  1. Open the Outlook app on your phone (If not already installed you can download from the Google Play Store - See links above)
  2. Tap on "Get Started" -> Enter your email address -> "Continue" Tap "?" at top right -> "Change account provider" -> "Exchange"
  3. Manual Settings
    - Email
    - Password (same as what you use to logon to you computer)
    - Description
  4. Tap on "Advanced Settings"
    - Server:
    - Domain\Username: ptsgroup\Username
  5. Tap the tick top right -> your account should now be added.

Logging Jobs

If you have any issues with the setup or operation of you phone please call us on 06 8438363 (between 9am and 5pm Monday to Friday), email us at or log a ticket using the form below.