We have implemented a new Remote Control Tool that is nice and simple to use for our customers.
If they are using Internet Explorer it is just a case of doing the following:
- Open Internet Explorer (Start –> All Programs –> Internet Explorer)
- Browse to www.justintech.co.nz
- Click on the Remote icon (bottom left)
- When the Technician has created a session, it will be available for you to join by entering a code provided by the technician then clicking Join
- If you are Using Internet Explorer you will see a pop up box “Application Run – Security Warning” –> Click on Run
- Once you are connected, you will see the following tooltip in the lower right hand corner of the screen, as well as a small icon
Ending a Session
In most cases, the Technician will end the session, but you may permanently end the session at any time by
Thanks for reading.
Providing Computer Support and Repairs in Napier and Hastings