CRM (Customer relationship management)

We installed and customised a CRM (Customer relationship management) for one of our business customers the other day and they have been extremely pleased with it; they are already managing 300+ customers in the system!

The solution is open source so all they paid for was the set and customisation time, so if any one is interested or wants a demo please contact us on 843 8363.

Here’s some details on the CRM

  • Marketing automation (lead generation, campaign support, knowledge bases)
  • Integrated calendar with an Outlook plugin option
  • Sales automation (customisable product entries, inventory management, quotations, billing, and trouble ticketing)
  • Customer support & service functions, including a customer self-service portal
  • Inventory Management
  • Analysis and reporting
  • Import clients from an existing system
  • Web based, so can be accessed on any computer (Can be installed in-house or on one of our servers)