We installed and customised a CRM (Customer relationship management) for one of our business customers the other day and they have been extremely pleased with it; they are already managing 300+ customers in the system!
The solution is open source so all they paid for was the set and customisation time, so if any one is interested or wants a demo please contact us on 843 8363.
Here’s some details on the CRM
- Marketing automation (lead generation, campaign support, knowledge bases)
- Integrated calendar with an Outlook plugin option
- Sales automation (customisable product entries, inventory management, quotations, billing, and trouble ticketing)
- Customer support & service functions, including a customer self-service portal
- Inventory Management
- Analysis and reporting
- Import clients from an existing system
- Web based, so can be accessed on any computer (Can be installed in-house or on one of our servers)